Refund Policy
A legal disclaimer
Thank you for shopping with STRIDE Leaders.
Please read this Return and Refund Policy carefully before making a purchase.
By placing an order on our website, you agree to the terms below.
All Sales Are Final
All purchases made through STRIDE Leaders are final.
We do not offer returns, refunds, or exchanges for any reason, including:
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Books
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Merchandise
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Digital products
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Online courses
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Consulting services
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Gift cards
Once an order is completed, it cannot be canceled, refunded, or modified.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us within 5 days of delivery at the email below.
Include:
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Your order number
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A clear photo of the issue
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A description of the problem
If applicable, we may send a replacement for the damaged or incorrect item.
Please note that the customer is responsible for paying the shipping cost for any replacement item.
Replacements are reviewed on a case-by-case basis. We do not offer refunds.
Digital Products and Online Courses
All digital materials, including downloads and online course access, are non-refundable.
Access is granted immediately or upon release, and cannot be revoked or returned.
Lost or Stolen Packages
STRIDE Leaders is not responsible for packages that are lost, stolen, or marked as delivered by the carrier.
Please contact the shipping carrier directly to file a claim.
Contact Us
If you have questions regarding this policy or need assistance with a damaged item, contact us at:
Email: stride.leadershipcourses.com
Business Name: STRIDE Leaders
Website: www.stridemovement.com
